Copage Independent Reviews and Investigations
Manda provides expertise and independence to healthcare organisations who are managing performance concerns, grievances or appeals relating to healthcare professionals. She is a skilled and experienced case investigator; case reviewer and case manager having undertaken extensive work in this area at an operational level, a national policy development level and national advisory level since 2006. She has practical experience of working in NHS primary, community and secondary care, and working with the independent sector, including Crown Dependency organisations, defence medical services and HMP healthcare.
She has chaired and been a member of various professional performance decision making groups and since 2013 has trained thousands of staff (line managers, decision makers and chairs of panels) on all aspects of managing concerns that arise in the healthcare setting. She brings with her a wealth of knowledge and insight into this field having worked for more than five years as a senior adviser for the Practitioner Performance Advice Service (formerly the National Clinical Assessment Service) providing specialist advice across the UK and Crown Dependencies on the Performers List Regulations, Responsible Officer Regulations and Maintaining High Professional Standards. She continues to work with the Advice Service as an associate.
In addition to her expertise in the management of healthcare professionals, she now chairs employment disciplinary, grievance and appeal panels and sits on school governor exclusion panels.
Credentials
Accredited case investigator
ILM accredited mediator
HSIB training - Bronze Level 3 International Award in Safety Investigation training
Trained Action Learning Set facilitator
Trained GP appraiser
Nye Bevan Graduate 2016
Masters in Business Administration 2001
Currently studying
ILM Level 7 - Executive and Senior Level Coaches and Mentors - Bristol Business School, University of West England
Associated Roles
National Head of Professional Standards and Performers Lists - NHS England
Associate - Practitioner Performance Advice Service (formerly NCAS)
Volunteer role
Co-opted member of the Local Governing Board, Parkfield School, Christchurch
If you are interested to know if Manda can help you, please get in touch.
07401 170034
CIRI@mandacopage.co.uk
Manda provides expertise and independence to healthcare organisations who are managing performance concerns, grievances or appeals relating to healthcare professionals. She is a skilled and experienced case investigator; case reviewer and case manager having undertaken extensive work in this area at an operational level, a national policy development level and national advisory level since 2006. She has practical experience of working in NHS primary, community and secondary care, and working with the independent sector, including Crown Dependency organisations, defence medical services and HMP healthcare.
She has chaired and been a member of various professional performance decision making groups and since 2013 has trained thousands of staff (line managers, decision makers and chairs of panels) on all aspects of managing concerns that arise in the healthcare setting. She brings with her a wealth of knowledge and insight into this field having worked for more than five years as a senior adviser for the Practitioner Performance Advice Service (formerly the National Clinical Assessment Service) providing specialist advice across the UK and Crown Dependencies on the Performers List Regulations, Responsible Officer Regulations and Maintaining High Professional Standards. She continues to work with the Advice Service as an associate.
In addition to her expertise in the management of healthcare professionals, she now chairs employment disciplinary, grievance and appeal panels and sits on school governor exclusion panels.
Credentials
Accredited case investigator
ILM accredited mediator
HSIB training - Bronze Level 3 International Award in Safety Investigation training
Trained Action Learning Set facilitator
Trained GP appraiser
Nye Bevan Graduate 2016
Masters in Business Administration 2001
Currently studying
ILM Level 7 - Executive and Senior Level Coaches and Mentors - Bristol Business School, University of West England
Associated Roles
National Head of Professional Standards and Performers Lists - NHS England
Associate - Practitioner Performance Advice Service (formerly NCAS)
Volunteer role
Co-opted member of the Local Governing Board, Parkfield School, Christchurch
If you are interested to know if Manda can help you, please get in touch.
